Privacy Policy

(Accommodation / EU GDPR / Croatia) 1. Controller The controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is: Apartments BAKA MARA
Splitska Ulica 53a
23210 Biograd na Moru
Croatia Phone: +385 95 3538419
Email: mail@baka-mara.com 2. General Information The protection of your personal data is important to us.
We process personal data exclusively in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable data protection laws of the Republic of Croatia. Personal data is processed only insofar as this is necessary for the rental of the accommodation(s), communication with guests, contract performance, or to comply with legal obligations. 3. Collection of Technical Access Data When visiting our website, the hosting provider automatically collects the following data: * IP address (shortened/anonymised where technically possible) * date and time of access * accessed pages * browser type and operating system This data is used exclusively to ensure the technical security, stability, and error analysis of the website. Legal basis:
Art. 6(1)(f) GDPR (legitimate interest) 4. Google Maps (Location of the Accommodation) To display the location of our accommodation(s), we use Google Maps, a map service provided by: Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland Google Maps is used exclusively to display the fixed location of the accommodation(s) and to provide directions. Type of use * no live tracking * no permanent location tracking * no user analysis by us * map display or redirection to Google Maps only When accessing the map, Google may receive technical data (e.g. IP address).
We have no influence over this data processing. Data may be transferred to third countries (e.g. the USA) based on EU Standard Contractual Clauses pursuant to Art. 46 GDPR. Legal basis:
Art. 6(1)(f) GDPR (legitimate interest) Further information:
https://policies.google.com/privacy 5. Booking & Rental of the Accommodation The rental of our accommodation(s) is carried out: * directly / privately, and * via external service providers, in particular: * booking platforms * channel managers * intermediary and billing service providers In the context of a booking or enquiry, we process personal data such as: * name * contact details * booking and stay details This data is used exclusively for booking processing, guest communication, billing, and to comply with statutory obligations (e.g. guest registration requirements). Legal basis:
Art. 6(1)(b) GDPR (performance of a contract)
Art. 6(1)(c) GDPR (legal obligation) 6. Cooperation with Booking Platforms & Service Providers If bookings are made via external platforms or service providers, personal data is transferred to them insofar as this is necessary for contract performance. These providers act either: * as independent controllers, or * as processors pursuant to Art. 28 GDPR. The data protection policies of the respective providers apply in addition. 7. Social Media (Contact & Advertising) We use social media platforms as: * a communication and contact channel * an information and advertising medium for our accommodation(s) If you contact us via social media (e.g. message or comment), we process the data you provide exclusively to handle your request. No further analysis or profiling is carried out by us.
The data protection policies of the respective platforms apply in addition. Legal basis:
Art. 6(1)(b) GDPR (contact / booking enquiry)
Art. 6(1)(f) GDPR (legitimate interest in advertising and public relations) 8. Contact If you contact us by email, phone, or via a form, your data will be used exclusively to process your enquiry. No data is passed on to unauthorised third parties. Legal basis:
Art. 6(1)(b) GDPR 9. Data Retention Personal data is stored only for as long as necessary for the respective purpose or as required by statutory retention obligations. 10. Rights of Data Subjects You have the right to: * access (Art. 15 GDPR) * rectification (Art. 16 GDPR) * erasure (Art. 17 GDPR) * restriction of processing (Art. 18 GDPR) * data portability (Art. 20 GDPR) * objection (Art. 21 GDPR) 11. Right to Lodge a Complaint The competent supervisory authority in Croatia is: Agencija za zaštitu osobnih podataka (AZOP)
Selska cesta 136
10000 Zagreb
Croatia
https://azop.hr 12. Validity This Privacy Policy is currently valid and will be updated if legal or factual changes require it.